Customer Service

When it comes to customer service, we take a personal approach. Our staff is trained to meet our customers’ needs for order status, pricing, availability, proposal preparation, technical coordination, and product selection through the use of traditional as well as electronic internet means.

Allen Aircraft maintains worldwide distribution relationships with strategic partners to assure the highest levels of support for spare parts and AOG service. In addition, we operate complete overhaul and repair facilities in our in-house FAA/EASA certified repair station.

We are driven by continuous improvement in the quality of our products and services. This philosophy carries throughout the company. Our commitment results in process control to eliminate quality escapes, to enable a continuous reduction in internal discrepancies, to reduce the cost of quality, and to maintain consistently high ratings from our customers.